Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Medika Web ("we") collects, uses, and protects your data when you visit our site or contact us. We are the data controller under GDPR and a "business" under CCPA/CPRA.
1. Information we collect
- When you submit our contact form, we collect your name, email, practice type, and message.
- Our host logs limited technical data (IP, browser, pages, timestamps) to deliver and secure the site.
We do not use tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests — to run our site, secure it, and reply to you.
- Legal obligation — where required by law.
4. Who we share data with
We use trusted providers (processors) acting on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivers contact-form emails to us.
- Google — web font delivery.
- Cal.com — scheduling (only when opening the calendar).
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate in the EU and serve US clients, so data may be processed in the EU/US under safeguards like SCCs.
6. Data retention
Contact-form data is kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA/UK, you may access, correct, erase, restrict, or object to processing, and lodge complaints with your authority.
8. Your rights (California — CCPA/CPRA)
California residents may request data details, deletion, corrections, or opt out of "sale" or "sharing." We do not sell or share data and will not discriminate for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legal timeframes.
10. Changes to this policy
We may update this policy. The date above shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com